MEDIA RELEASE PR38686
Air Cargo World Announces 2010 Air Cargo Excellence Survey Winners
ROSWELL, Ga., Mar. 10 /PRNewswire-AsiaNet/ --
Winners Honored at the Inaugural Air Cargo Excellence Awards
Ceremony in Vancouver
Air Cargo World, the global news authority on air logistics and freight
transport, has unveiled the findings of its sixth annual Air Cargo Excellence
(ACE) Survey, which measures carriers and airports on specific criteria and
ranks them to identify above or below average performance. The findings were
revealed today at the Air Cargo Excellence Awards in Vancouver, marking the
first time the winners have been honored in a public ceremony.
The survey is determined by freight forwarders who rate airlines on
Customer Service, Performance, Value and Information Technology; airports are
rated by airlines on Performance, Value, Facilities and Regulatory
Operations. The survey results for the airlines and airports achieving an
overall rating of 101 and higher are available online at
The top five airlines were honored with awards, ranging from Diamond to
Bronze, at the March 9, Vancouver awards ceremony. Southwest Airlines
garnered the highest overall airline score, led all airlines in the
Performance and Value categories, and received the evening's highest honor,
the Diamond Award. FedEx Express, which came in second in overall score, was
the recipient of the Platinum Award; and Emirates Sky Cargo came in third and
received the Gold Award. The Silver Award went to Virgin Atlantic and Bronze
to Nippon Cargo Airlines.
Airports rated highest by airlines and forwarders included Memphis in
North America, Amsterdam in Europe, and Seoul Incheon in Asia & Middle East,
in the one-million-or-more tons category. In the half-a-million to million
ton category, Dallas/Ft. Worth, Luxembourg and Tokyo Haneda took the lead in
each of their regions. For the half-a-million and less category, Athens
(Europe) advanced to the top spot from 11th in 2009, and Rockford (North
America) moved into first place, up from seven last year. Nagoya rated
highest overall in Asia & Middle East.
Significant improvements made by airlines from 2009 to 2010, include
Southwest Airlines' jump to first place from 12th, FedEx Express to second
from ninth, Nippon Cargo Airlines to the fifth position from 30th and Japan
Airlines to sixth from 22nd place.
"The Air Cargo Excellence Awards ceremony gave us a great opportunity to
honor the airlines and airports that strive to meet excellence and to exceed
their past performances. The success of this inaugural event proves the
importance and credibility of the Air Cargo Excellent survey, which has
become an important benchmark of airline and airport performance," said Steve
Prince, publisher of Air Cargo World.
For more information about Air Cargo World and the Air Cargo Excellence
at +1-770-642-9170. To subscribe to Air Cargo World, contact customer service
at aircargoworld@ubmaviation.com.
About Air Cargo World
Air Cargo World, founded in 1942, is the air freight industry's leading
global publication. Each domestic and international monthly issue, and its
companion website, provides global airfreight news, analysis, features,
special reports and statistics to logistics professionals, shippers,
airfreight forwarders, importers, exporters and others who purchase
transportation products and services in the airfreight sector. Air Cargo
World has more than 16,500 subscribers receiving the North America edition
and over 17,000 International edition readers throughout Europe, Asia, Latin
America and the Middle East.
Air Cargo World is published by UBM Aviation, a global data and
information business for the air transport industry serving the passenger
aviation, air cargo logistics, maintenance repair & overhaul (MRO) and
business travel communities with flight and fleet information products,
market intelligence, news and events. UBM Aviation is a division of United
SOURCE: Air Cargo World
CONTACT: Diana Cronan, Corporate Communications, UBM Aviation,
+1-202-355-1153,
diana.cronan@ubmaviation.com
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