COMMONWEALTH BANK MOBILE PHONE BANKING EXCEEDS
100,000 REGULAR USERS
Sydney, 27 August 2009: In the six months since Commonwealth Bank launched its
next generation mobile phone banking, the popularity of the channel recently exceeded
100,000 customers logging in on a regular basis to manage their day-to-day banking.
The most popular features include viewing transactions, funds transfers and BPAY
payments.
According to Commonwealth Bank Executive General Manager Retail Products, Michael
Cant, the response from customers to the mobile phone banking channel has been
positive.
“NetBank’s mobile phone application allows our customers to have even more control
over their banking, when it suits them,” he said.
“We worked closely with our customers to develop an application which would have the
functionality our customers both wanted and would use. Its popularity speaks volumes
for its usability and accessibility – more than 180,000 customers have used the service,
with 100,000 logging on, on a regular basis.
“It’s no surprise that iPhone users in particular have become big fans of the service, but
we are also seeing a solid proportion of customers logging on with other devices.”
their mobile phone to:
check account balances and scheduled transactions
transfer funds to third party bank accounts
pay bills using BPAY
review future transactions
view current applications with the Bank
locate their nearest Commonwealth Bank branch or ATM* (if the customer has an
iPhone, they can then get directions from their location using GPS).
A demonstration of NetBank mobile banking can be found at:
ENDS
For more information contact:
Sarah Gibbons
Commonwealth Bank
Ph: (02) 9378 5096
NEWS 
