MEDIA RELEASE PR40048
City of Cape Town Emergency Centre Gears Up with Matrox Extio Units in Run Up to
World's Premier Football Event
MONTREAL, June 17 /PRNewswire-AsiaNet/ --
Matrox KVM extension graphics technology improves operator productivity
and system security at South Africa's first single-call
Emergency Service Centre
Matrox Graphics, the leading manufacturer of specialised graphics
solutions, today announced that in preparation for the world's premier
international football event, the City of Cape Town has selected Matrox Extio
Remote Graphics Units (RGUs) to drive 18 emergency operator stations at
1-0-7, South Africa's first single-call Emergency Service Centre. Based at
the operator station, the Extio F1400 RGU allows 1-0-7 operators to
comfortably manage more emergency phone calls on four displays, while
permitting the host workstation to be relocated to a secure datacentre by up
to 250 metres (820 ft) of fibre-optic cable.
In anticipation of the June 11th tournament kick-off, 1-0-7 managers
looked to modernise their emergency centre infrastructure with a solution to
address the expected increase in daily calls, while simultaneously improving
current workstation security standards. 1-0-7 qualified the Matrox Extio RGU
and discovered that the KVM extension technology was the perfect fit for
their upgrade requirements. The Extio's multi-display capabilities provided a
more practical quad-monitor platform for operators to multi-task more
efficiently between applications-leading to faster transfer rates from
incoming call to service provider-while the extension technology eliminated
all security concerns by moving all workstations to secure server rack
cabinets. 1-0-7 Public Emergency Communication Centre now holds a total of 18
emergency operator stations with an additional six positions in a dedicated
training centre, which are used to support the Communication Centre in the
event of a major incident.
"The Matrox Extio F1400 RGU solution allows us to render a more efficient
service," stated Jeremiah Phillips, Head of Technical Support, 1-0-7
Emergency. "Now, with the daily call volume expected to rise from 3000 to
5000 calls during the football tournament time frame, we feel comfortable
knowing that we're optimally prepared to handle all of these inquiries,
whether it's to protect lives or property."
About 1-0-7 Emergency
1-0-7 is a single emergency telephone number for use by all people living
in and visiting Cape Town. By using this number you can ask for help when
life or property is endangered and you will be efficiently transferred to the
nearest relevant emergency service provider, such as the ambulance, fire,
police or traffic service.
About Matrox Graphics Inc.
Matrox Graphics is a leading manufacturer of graphics solutions for
professional markets. In-house design expertise, top-to-bottom manufacturing,
and dedicated customer support make our solutions the premier choice in
industries that require stable, high-reliability products. Matrox is a
privately held company headquartered in Montreal, Canada.
Matrox Graphics directly at graphics@matrox.com.
SOURCE: Matrox Graphics Inc.
CONTACT: Steve Choi,
+1-514-822-6000 ext. 2540,
schoi@matrox.com
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