MEDIA RELEASE PR37720
CyberTech Continues Expansion Strategy With New Tokyo Facility
AMSTERDAM, Jan. 6 /PRNewswire-AsiaNet/ --
- Extends "Follow-the-Sun" Customer Care Support Across Asia Pacific
Region
provider of advanced voice and data recording technologies, today announced
the opening of a new facility in Tokyo to offer 'follow-the-sun' sales and
support to the Japanese and Korean markets. The launch of CyberTech Japan
confirms the company's commitment to serving the Asian Pacific marketplace
and complements the services provided by the existing Hong Kong and Singapore
offices.
CyberTech Japan will provide pre- and post-sales support for global
customers, partners and resellers in the region and is lead by Eric
Greenberg, who joined the company in December 2009 as Sales Director for
Japan and Korea. Greenberg has extensive, senior-level experience in the
voice and data recording industry, having previously launched a similar
operation in Japan. He reports direct to Phil Riseley, Managing Director for
CyberTech Asia Pacific Ltd.
"Eric's experience and expertise will play a crucial role in helping
CyberTech Japan to deliver the highest level of customer care," commented
Riseley. "Extending our presence in a market so important to our many global
customers in the financial sector is a uniquely appropriate venture in
closing another year of recording-breaking growth for CyberTech. We have now
established sales and support facilities in each of the world's top financial
centers."
About CyberTech
CyberTech International leads the voice logging and communications
recording industry with global operations and offices throughout Europe,
Asia, Middle East and the Americas. CyberTech is among the fastest growing
data communications providers and a recognized innovator of voice recording
and monitoring applications. With products and services that drive
efficiencies in the capture, storage, retrieval and playback of voice, radio
and data communications, CyberTech offers a worldwide suite of innovative
recording technologies that enable organizations to achieve the highest
levels of performance, quality assurance and liability protection while
supporting existing business processes. With solutions deployed widely
throughout organizations in the public safety, financial services and call
center markets, CyberTech uniquely adds value through
commercial-off-the-shelf (COTS) products and applications that are scalable,
turnkey, and easy to implement over a virtually unlimited number of channels.
An unsurpassed commitment to customer satisfaction additionally assures
maximized technology investments and quality of customer contacts without
proprietary hardware, complex integrations or expensive software upgrades.
SOURCE: CyberTech International
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