Astea International Accelerates Growth in Asia with a New Subsidiary in Japan 
 
HORSHAM, Pa., March 5 /PRNewswire-AsiaNet/ -- 
 
             New Tokyo Subsidiary Expands Astea's Global Footprint 
 
    Astea International Inc. (Nasdaq: ATEA), the leader in service lifecycle 
management and mobility solutions, announces the establishment of Astea 
International Japan Inc., a new subsidiary in Tokyo, Japan. With resources in 
Tokyo, the company is providing sales, professional services and customer support 
to leading service organizations in the region. The Japanese subsidiary joins the 
Company's existing international sales and service locations in the United 
Kingdom, Holland, and Australia. 
 
    "The Japanese market is of strategic importance to Astea and represents 
tremendous opportunities for international growth," stated Zack Bergreen, CEO and 
chairman, Astea International. "The establishment of a formal presence in Japan 
brings us closer to the market and confirms our commitment to the partnerships 
that we have developed over the past ten years. With over forty customers already 
in Japan, and this number rapidly growing, this new subsidiary affords us the 
ability to better serve our customers and strategic partners. We will be able to 
further strengthen our understanding of the Japanese market and continue to build 
upon our solution to drive innovation that exceeds customer expectations." 
 
    On September 25, 2008, the Company issued a press release announcing that it 
received a $3 million dollar investment to enhance sales and marketing, customer 
support, and product development efforts. One of the initiatives that this recent 
investment funded was the opening of the local subsidiary in Japan. The driving 
factor to establish a local presence was in response to their existing customer 
base as well as the increasing Japanese demand the Company is seeing for proven 
service management solutions that enable companies to deliver a consistent level 
of superior service around the world, ultimately improving customer satisfaction, 
retention and profitability. 
 
    Astea International Japan Inc. subsidiary is located at 7F ARK Mori Bldg. 1-
12-32 Akasaka, Minato-ku, Tokyo, Japan. Mr. Hideo Yamazaki is managing director 
of Astea International Japan Inc. He brings to the Company a breadth of service 
management experience and a long history of working with the Astea solution 
suite. In order to support Astea's existing customer base, Astea International 
Japan is already staffed with a team of resources and has also engaged 
experienced technical staff from existing partners in Japan. 
 
    Astea is unique in its offerings because it provides the total end-to-end 
service management and mobility solutions that can support a company's entire 
service business or it provides a modular approach and complements existing 
applications. Astea offers service management, mobile workforce management, parts 
and inventory management, reverse logistics management and customer management 
solutions -- all on a single central repository.  
 
    Astea helps companies worldwide achieve the highest levels of customer 
satisfaction with faster response times and proactive communication, creating a 
seamless, consistent and highly personalized experience at every touch point. To 
 
    About Astea International 
    Astea International (Nasdaq: ATEA) is a global provider of service management 
software that addresses the unique needs of companies who manage capital 
equipment, mission critical assets and human capital. With the acquisition of 
FieldCentrix, Astea complements its existing portfolio with the industry's 
leading mobile field service execution solutions. Astea is helping companies 
drive even higher levels of customer satisfaction with faster response times and 
proactive communication, creating a seamless, consistent and highly personalized 
experience at every customer relationship touch point. Since its inception in 
1979, Astea has licensed applications to companies, around the world, in a wide 
range of sectors including information technology, telecommunications, 
instruments and controls, business systems, HVAC, gaming/leisure, imaging, 
industrial equipment, and medical devices. 
 
 
     (c) 2009 Astea International Inc. Astea and Astea Alliance are trademarks of 
Astea International Inc. All other company and product names contained herein are 
trademarks of the respective holders. 
 
 
SOURCE: Astea International 
 
    CONTACT: Debbie Geiger,  
             Vice President,  
             Marketing of Astea International,  
             +1-215-682-2500,  
             dgeiger@astea.com  
    (ATEA) 
 
 
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