Fair Work Ombudsman Recoups $27k Back-pay For Toowoomba Salesperson

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18th January 2010, 10:30am - Views: 618

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Fair Work Infoline: 13 13 94 

Media Release

          18 Jan 2010

Fair Work Ombudsman recoups $27,000 back-

pay for Toowoomba salesperson 

A Toowoomba salesperson has been back-paid $27,000 after an investigation by

the Fair Work Ombudsman found he was underpaid.

The employee lodged a complaint with the Fair Work Ombudsman when he was

made redundant but not paid commission on finalised sales contracts.


After inspectors contacted the company, the employee was promptly reimbursed

without the need for further action against the company.

In a separate case, two Toowoomba agricultural workers have been reimbursed

more than $18,000 in back-pay.

The two were also made redundant and lodged complaints after their employer

did not pay their final weeks’ wages or accrued annual leave entitlements.

Similarly, the employer rectified the issue after contact from Fair Work inspectors. 

The recoveries are among a number of cases finalised recently on behalf of

workers in South-East Queensland. 

Inspectors discovered the underpayments through a combination of routine audits

and investigations into complaints from workers.

Common non-compliance issues inspectors have encountered in the South-East

include underpayment of workers’ minimum hourly, overtime and penalty rates

and failure to pay full entitlements to workers upon termination of their


Other recoveries include:

$26,000 for eight labourers in the Lockyer Valley who were underpaid

their casual hourly rate,

$8800 for a Toowoomba fitter and turner underpaid severance

entitlements and payment-in-lieu of notice,

$7200 for a Warwick salesman underpaid commissions on finalised sales

contacts after his employment was terminated,

$6900 for a Toowoomba transport worker underpaid his hourly, overtime

and penalty rates,

$5600 for a Hatton Vale labourer who was underpaid because his

employer used incorrect pay rates, and

$4000 for a Toowoomba painter underpaid his overtime rate and penalty


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People Feature Fair Work Ombudsman 3 image

Fair Work Infoline: 13 13 94 


Fair Work Ombudsman Executive Director Michael Campbell says his Agency

places a strong focus on educating and assisting employers to understand and

comply with workplace laws.

“We have a flexible, fair approach and our preference is always to work with

employers to help them voluntarily rectify any non-compliance issues we

identify,” he said.

The Fair Work Ombudsman can help employers and workers to understand their

rights and obligations under new National Employment Standards and Modern

Awards, which took effect on January 1.

It has a range of user-friendly resources on its website to assist employers

comply with workplace laws and operate their workplace at best practice.


For example, 11 Best Practice Guides have been developed to assist employers

make better use of the provisions of the Fair Work Act and better understand

other aspects of workplace laws.

The guides cover work and family, consultation and co-operation, individual

flexibility arrangements, employing young workers, gender pay equity, small

business, workplace privacy, managing underperformance, effective dispute

resolution and improving workplace productivity.

Employers or employees seeking advice or assistance should contact the Fair

Work Infoline on 13 13 94 or visit www.fairwork.gov.au For translations call 13

14 50.

The Fair Work Ombudsman promotes harmonious, productive and co-operative

workplaces. It also monitors compliance and investigates breaches of national

workplace laws.

NOTE: We are unable to identify individual businesses or provide additional

information about the cases listed.

Media inquiries: 

Craig Bildstien, Director of Media & Stakeholder Relations, 0419 818 484.


Ryan Pedler, Senior Adviser, 0434 365 924. ryan.pedler@fwo.gov.au

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