Youi Wins Best Online Insurer At Amber Awards

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15th October 2009, 07:43pm - Views: 2751
Youi - Best Online Insurer at Amber Awards

The Australian Interactive Media Industry Association's First Annual AMBER Awards For Excellence in E- Services was conducted last night and Youi Pty Ltd were announced as winners for Best Online Insurer.

In only their first year of operation, Youi finished ahead of other AMBER nominees; AAMI, Allianz, GIO and NRMA to claim the inaugural award.

Accepting the AIMA Amber award, Youi CEO, Hugo Schreuder, thanked AIMIA and the
AMBER Awards organisers and said " We are overwhelmed to receive this amazing
recognition.

A national award primarily based upon positive customer experiences whilst using
Youi's online quoting and policy manager facilities is a wonderful honour and we are truly grateful".

"One of Youi's major goals was to architect online capability enabling our customers to complete 99% of their insurance transactions electronically. We also wanted to ensure our customers' online user experiences were friendly, informative, innovative and unique.

Whilst we believed we had created something special, to receive confirmation of this from Australian online customers in this public way, in only our first year of business, is quite phenomenal" said Mr Schreuder.

Changing customers' perceptions of online insurance has been an integral part of Youi's overall strategy. Whilst greater online activity improves customer responsiveness, reduces administration costs and the company's carbon foot print, undoubtedly the biggest benefit of this increased activity comes in the form of premium savings able to be transferred on to Youi's customers.

Mr Schreuder said "Whilst the industry as a whole has a responsibility to make
insurance accessible, informative and affordable to Australian consumers, this AMBER award will certainly inspire Youi to continue to build improved systems technology and raise the bar even higher in the online insurance space".



For further information please contact:

Chris Overs
Communications Manager
Youi Pty Ltd
07 3166 4952
[email protected]

Notes to Editors About Youi:

Youi Pty Ltd is an Australian general insurer and underwrites its own products. Youi is regulated and licensed by the Australian Prudential Regulatory Authority (APRA) and holds an Australian Financial Services licence (AFSL: 316511). Youi is a member of the Insurance Council of Australia and is a signatory to the General Insurance Code of Practice. Youi is a member company of the Financial Ombudsman Service (FOS) and is bound by their Terms of Reference when handling customer disputes.





SOURCE: Youi Pty Ltd



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